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Terms & Conditions

These terms and conditions (the "Terms and Conditions") govern the use of (the "Site"). This Site is owned and operated by
Katherine Hay. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms
and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Katherine
Hay and the Site's creators. This includes, but is not limited to images, text,
logos, documents, downloadable files and anything that contributes to the
composition of our Site.

Sale of Goods And Services

These Terms and Conditions govern the sale of goods and services available on
our Site.


The following goods are available on our Site:

  • E-book.


The following services are available on our Site:

  • Nutritional Medicine Consults.

The services will be paid for in full upon the completion of the service.


These Terms and Conditions apply to all the goods and services that are
displayed on our Site at the time you access it. This includes all products listed
as being out of stock. All information, descriptions, or images that we provide
about our goods and services are as accurate as possible. However, we are not
legally bound by such information, descriptions, or images as we cannot
guarantee the accuracy of all goods and services we provide. You agree to
purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes
necessary. If we cancel your order and have already processed your payment,
we will give you a refund equal to the amount you paid. You agree that it is your
responsibility to monitor your payment instrument to verify receipt of any refund.


We accept the following payment methods on our Site:

  • Credit Card;

  • PayPal; and

  • Debit.

When you provide us with your payment information, you authorise our use of
and access to the payment instrument you have chosen to use. By providing us
with your payment information, you authorise us to charge the amount due to this
payment instrument.

If we believe your payment has violated any law or these Terms and Conditions,
we reserve the right to cancel or reverse your transaction.

Consumer Protection Law

Where the Australian Consumer Law, Schedule 2 of the Competition and
Consumer Act 2010, or any other consumer protection legislation in your
jurisdiction applies and cannot be excluded, these Terms and Conditions will not
limit your legal rights and remedies under that legislation. These Terms and
Conditions will be read subject to the mandatory provisions of that legislation. If
there is a conflict between these Terms and Conditions and that legislation, the
mandatory provisions of the legislation will apply.

Limitation of Liability

Katherine Hay and our directors, officers, agents, employees, subsidiaries, and
affiliates will not be liable for any actions, claims, losses, damages, liabilities and
expenses including legal fees from your use of the Site.




Except where prohibited by law, by using this Site you indemnify and hold
harmless Katherine Hay and our directors, officers, agents, employees,
subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities
and expenses including legal fees arising out of your use of our Site or your
violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of




If at any time any of the provisions set forth in these Terms and Conditions are
found to be inconsistent or invalid under applicable laws, those provisions will be
deemed void and will be removed from these Terms and Conditions. All other
provisions will not be affected by the removal and the rest of these Terms and
Conditions will still be considered valid.


These Terms and Conditions may be amended from time to time in order to
maintain compliance with the law and to reflect any changes to the way we
operate our Site and the way we expect users to behave on our Site. We will
notify users by email of changes to these Terms and Conditions or post a notice
on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are
as follows:

You can also contact us through the feedback form available on our Site.


Updated: 7th day of February, 2023

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